Handling Damaged or Misprinted Stock

If a shipment arrives damaged, take clear photos (cover, spine, and parcel label).
Email [e-mail] with:

• Order number
• Number of affected copies
• Attached photos

A replacement order will be dispatched via Express Owl Post within two business days.
For misprints, include a photo of the error page. Replacement print runs are logged for internal quality enchantment audits.